Terms of Use and Privacy Policy

This page contains everything you need to know about accessing and using our Site (all the “Legal Stuff”). The Terms of Use and Privacy Policy were last updated on February 12, 2024 (“Effective Date”). The Disclosure was added on March 30, 2017. Should you have any questions about the contents of this page of your use of our Site, please contact us at privacy@sidekicksolutionsllc.com.

Terms of Use
Disclosure
Privacy Policy


 

Terms of Use

Use of Sidekick Solutions website (“Site”) is subject to the following terms and conditions (the “Terms of Use”). By accessing or using our Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms of Use.

Sidekick Solutions reserves the right to update and change the Terms of Use from time to time without notice. Any new features that augment or enhance the current Site, including the release of new content, Site pages, tools, products, services, and resources, shall be subject to the Terms of Use. Continued use of the Site after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Use at any time via the link “Terms & Policy” link in the footer of our Site.

We attempt to be as accurate as possible when describing products and services on the Site; however, to the extent permitted by applicable law, we do not warrant that the product and service descriptions or other content available on the Site are accurate, complete, reliable, current, or error free.

You may not use the Site for any illegal or unauthorized purpose. You must not, in the use of the Site, violate any laws in your jurisdiction, including but not limited to copyright, patent, trademark, obscenity and defamation laws and regulations.

All content available on the Site, including, but not limited to text, graphics, logos, button icons, images, audio clips, videos, files, downloads, and all other content is the property of Sidekick Solutions LLC, our trusted partners, or our vendors, and is protected by United States and international copyright laws.

Except as set forth in this Terms of Use, or as required under applicable law, neither the content nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

By accessing the Site you agree that you will not: (1) modify or download the Site or its contents (except caching or as necessary to view content); (2) make any use of the Site or its content other than for internal business needs; (3) modify, translate, or create derivative works based on either the Site or its content; (4) use any meta tags or any other “hidden text” utilizing our name or the Trademarks without our express written consent; (5) use software robots, spiders, crawlers, or similar data gather and extraction tools, or take any other action that may impose an unreasonable burden on our infrastructure; (6) directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Site; or (8) rent, lease, distribute, sublicense, sell, assign, or otherwise transfer rights to use or access the Site.

Any inquiries, feedback, suggestions, ideas, or other information you provide us will be treated as nonproprietary and non-confidential, subject to the terms of our Privacy Policy. By transmitting or posting any submission to our Site, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, worldwide and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission may not be returned and we may use your submission, and any ideas, concepts or know-how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products and services. All submissions to our Site are subject to the terms of our Privacy Policy.

If you make a submission to the Site, you represent and warrant that you own or otherwise control the rights to your submission. You further represent and warrant that such submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us as to the origin of any submission. You agree to indemnify us for all claims arising from your claims to any rights in any submission.

We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by Sidekick Solutions LLC or our trusted partners of the referenced content, product, service, or supplier, except as otherwise provided for in our Disclosure (see below). Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.

You expressly understand and agree that Sidekick Solutions LLC shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Sidekick Solutions LLC has been advised of the possibility of such damages), resulting from your use of the Site.

Sidekick Solutions LLC reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the Site with or without notice.

You agree to defend, indemnify and hold Sidekick Solutions LLC harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, or demand resulting from your use of the Site.

THE SITE IS PRESENTED “AS IS.” WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS OF USE OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

YOU AGREE THAT WE WILL NOT BE RESPONSIBLE OR LIABLE UNDER ANY CIRCUMSTANCES, FOR ANY: (1) INTERRUPTION OF BUSINESS; (2) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (3) DATA NONDELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (4) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SERVICES; (5) COMPUTER VIRUSES, SYSTEM FAILURE OR MALFUNCTION THAT MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD-PARTY WEBSITES; OR (6) EVENTS BEYOND OUR REASONABLE CONTROL.

FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO YOUR USE OF THE SITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

All data you submit to the Site is subject to the terms of our Privacy Policy available via the “Terms & Privacy” link on the footer of the Site. Sidekick Solutions LLC claims certain rights to the data you submit to the Site while you are using the Site, as specified in our Privacy Policy.

The look and feel of the Site and all of its content in any form are Copyright © 2024 Sidekick Solutions LLC, All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, visual design elements, writings, or any other form of content on the Site without express written permission from Sidekick Solutions LLC.

By using our Site, you acknowledge acceptance of this Terms of Use in effect at the time of use.

Disclosure

From time to time, we recommend, refer, and link to products and services on our Site that are offered by third parties. In some circumstances, we receive benefits for recommendations, referrals, and links we make to third parties. Although we may receive benefits for recommendations, referrals, and links we make to third parties, we attempt to be as objective as possible on our Site because our first priority is to be accurate, trustworthy, and honest. With that said, the FTC requires that we disclose any hidden interests or unspoken biases for recommendations, referrals, and links we make to third parties from our Site. Instead of providing disclaimers for every instance on our site (which would negatively impact the reading experience of our Site), please assume that every recommendation, referral, and link to a third party from our Site may result in benefits to Sidekick Solutions LLC. This disclosure does not impact our promise to protect your personal information as defined in our Privacy Policy.

Privacy Policy

Scope of this Policy

This privacy policy applies to:

  • Sidekick Solutions LLC and our affiliates (“Client,” “we,” “us,” “our”)
  • Sidekick Solution’s online properties (including our websites and websites or mobile applications that link to it), our social media pages or handles, and our products and services that are not covered by a separate data processing agreement or other contract with you (the “Services”).

This Policy applies when you interact with us through our Services. It also applies anywhere it is linked. It does not apply to third-party websites, mobile applications, or services that may link to the Services or be linked to from the Services. Please review the privacy policies on those websites and applications directly to understand their privacy practices.

We may change this Policy from time to time. If we do, we will notify you by posting the updated version.

Information We Collect

We collect information from you directly, from the devices you use to interact with us, and from third parties. We may combine information from the Services together and with other information we obtain from our business records. We may use and share information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip information of all unique identifiers such that it cannot be linked to a particular individual) at our discretion.

Information you give us

You may provide the following information to us directly:

  • Contact and professional information, including name, email address, telephone number, and job title, as well as company name and size.
  • Demographic information.
  • Content you may include in survey responses.
  • Information contained in your communications to us, including recordings of customer service calls.
  • Information you make available to us via a social media platform.
  • Information you submit to inquire about or apply for a job with us.
  • Any other information you submit to us.

Information we collect automatically

We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect the following information from the device you use to interact with our Services. We also create records when you make purchases or otherwise interact with the Services.

  • Device information, including IP address, device identifiers, and details about your web browser.
  • Analytical information, including details about your interaction with our website, app, and electronic newsletters.
  • Diagnostic information, including web traffic logs.
  • Business record information, including records of your purchases of products and services.

The following is a list of our partners who collect the information described above. Please follow the links to find out more information about the partner’s privacy practices.

  • Google Analytics: IP address, cookies, demographic and interest data, website engagement

Information we collect from other sources

We may collect the following information about you from third-party sources.

  • Information we process of behalf of our customers. Such processing is governed by our contracts with those customers.
  • Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.
  • Information about your interaction with advertisements on our Services, or ads that we place on third party websites, from online advertising companies.
  • If you decide to invite others to the Services, we will collect your and the other person’s names, email addresses, and/or phone numbers to send an email or text message and follow up with the other person. You agree that you will obtain the other person’s consent before giving us his or her contact information. You also agree that you will not send us the contact information of a minor. We will inform any other person you invite that you gave us his or her information in the invitation email.

How we use your information

We may use any of the information we collect for the following purposes.

  • Service functionality: To provide you with our products and services, including to take steps to enter a contract for sale or for services, process payments, fulfill orders, send service communications (including renewal reminders and notifications of updates to our Services), and conduct general business operations, such as accounting, recordkeeping, and audits.
  • Service improvement: To improve and grow our Services, including to develop new products and services and understand how our Services are being used, our customer base and purchasing trends, and the effectiveness of our marketing.
  • Personalization: To offer you recommendations and tailor the Services to your preferences.
  • Security: To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
  • Legal compliance: To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal requirements.

How we share your information

We may share any of the information we collect with the following recipients.

  • Affiliates: We share information with other members of our group of companies.
  • Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include:
    • Supporting Service functionality, such as vendors that support event registration, customer service and customer relationship management, subscription fulfillment, freight services, application development, list cleansing, postal mailings, and communications (email, fax).
    • Auditing and accounting firms, such as firms that assist us in the creation of our financial records.
    • Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
    • Analytics and marketing services, including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers.
    • Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
    • Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
    • Marketing vendors, such as entities that support distribution of marketing emails.
  • Online advertising partners: We partner with companies that assist us in advertising our Services, including partners that use cookies and online tracking technologies to collect information to personalize, retarget, and measure the effectiveness of advertising.
  • Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
  • Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.
  • Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information as described in this policy.

Security

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Your options and rights regarding your information

Email Unsubscribe: If you do not wish to receive marketing information from us or wish to opt out of future email promotions from us, please contact us. Please note that all promotional email messages you receive from us will include an option to opt out of future email communications.

Ad Choices: You have options to limit the information that we and our partners collect for online advertising purposes.

  • You may disable cookies in your browser or mobile device using their settings menus. Your mobile device may give you the option to disable advertising functionality. Because we use cookies to support Service functionality, disabling cookies may also disable some elements of our online properties.
  • The following industry organizations offer opt-out choices for companies that participate in them: the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative.
  • You may use our cookie settings menu.
  • You may contact us directly.

If you exercise these options, please be aware that you may still see advertising, but it will not be personalized. Nor will exercising these options prevent other companies from displaying personalized ads to you.

If you delete your cookies, you may also delete your opt-out preferences.

Jurisdiction-specific rights: You may have certain rights with respect to your personal information depending on your location or residency. Please see “privacy disclosures for specific jurisdictions” below. Please contact us to exercise your rights.

Special information for job applicants

When you apply for a job with us, we may collect information from you, including:

  • Information you provide in connection with your application.
  • Information that you make available in your social media accounts.
  • Information about you that is available publicly.
  • Information that you authorize us to collect via third parties, including former employers or references, and background checks.

In certain circumstances, you may submit your application for employment through a third-party service that displays our job posting. We do not control the privacy practices of these third-party services. Please review their privacy policies carefully prior to submitting your application materials.

Other important information

Data retention

We may store information about you for as long as we have a legitimate business need for it.

Cross-border data transfer

We may collect, process, and store your information in the United States and other countries. The laws in the United States regarding information may be different from the laws of your country. Any such transfers will comply with safeguards as required by relevant law.

Information about children

The Services are intended for users age thirteen and older. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 13, we will delete that information. We may process children’s personal information in our role as a data processor on behalf of our customers. Please contact us with any concerns.

Sharing of medical or health information

Use of protected health information (PHI) covered by HIPAA is subject to our business associate agreements with covered entities. To the extent that we receive protected health information about you, that information is subject to electronic disclosure to the extent permitted by applicable law.

Privacy disclosures for specific jurisdictions

European Economic Area, United Kingdom, and Switzerland

We process “personal data,” as that term is defined in the European Union’s General Data Protection Regulation (“GDPR”).

Your rights under the GDPR: Users who are located in the European Economic Area (“EEA”), U.K., or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in the EEA, U.K., or Switzerland, you have the following rights.

  • Access and Portability: Request access to personal data we hold about you or request transmission of your data to a third party.
  • Correction: Request that we rectify inaccurate or incomplete personal data we store about you.
  • Erasure: Request that we erase personal data when such data is no longer necessary for the purpose for which it was collected, when you withdraw consent and no other legal basis for processing exists, or when you believe that your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
  • Restriction of processing: Request that we restrict our processing of personal data if there is a dispute about the accuracy of the data; if the processing is unlawful; if the processing is no longer necessary for the purposes for which it was collected but is needed by you for the establishment, exercise or defense of legal claims; or if your request to object to processing is pending evaluation.
  • Objection to processing: Object to processing of your personal data based on our legitimate interests or for direct marketing (including profiling). We will no longer process the data unless there are compelling legitimate grounds for our processing that override your interests, rights, and freedoms, or for the purpose of asserting, exercising, or defending legal claims.
  • Transfers: Obtain information about and a copy of the safeguards we use to transfer personal data across borders.

Please contact us to exercise these rights.

California

Your California Privacy Rights; “Shine the Light” Law

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their own direct marketing purposes in the preceding calendar year. We do not share your personal information with third parties for those third parties’ direct marketing purposes. Please contact us for more information.

Nevada

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to third parties. Currently, we do not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please contact us.

Contact information, submitting requests, and our response procedures

Contact

Please contact us if you have questions or wish to take any action with respect to information to which this privacy policy applies.  By email: privacy@sidekicksolutionsllc.com.  By mail: Sidekick Solutions LLC, Attn: Privacy, 403 S Lincoln St Ste 4 PMB 15, Port Angeles, WA 98362.  Send security disclosures, vulnerability reports, or availability concerns to security@sidekicksolutionsllc.com; or to request a copy of our Responsible Disclosure Policy.

Making a request to exercise your rights

Submitting requests: You may request to exercise your rights by submitting the form on this page or making a request using the contact information above.  We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Verification: We must verify your identity before responding to your request. We verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify identity.

We will not use personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.